THE ARRAN HERITAGE PROJECT - HELP AND FAQS
Frequently Asked Questions & Help Notes. I did some work for the Arran Heritage Project and it's not on this site. Why? Why are some articles are only one page long? Why are you using pdf files as the high resolution files? I'm not able to open the pdf file What are the archive numbers for? Why are there "gaps" in the numbering system? Can I just download the whole site in one go? Can I still get a copy of the original book? I'm writing an editorial on the site. Is there more information you can supply? I did some work for the Arran Heritage Project and it's not on this site. Why? We have had to edit severely the number of articles which were created for the project. Some are almost identical in their content and, for the sake of storage space and usability, not all articles have been archived. Additionally, some articles were simply not suitable for transferring to digital means because of their size, format or appearance. Why are some articles are only one page long? The archives have been produced on a variety of paper sizes. In some cases, large pieces of work were simply made up of a sheet of paper with various photos, images and student's writing applied to it. In this case, the article was scanned or photographed and appears as one page. Other articles can be up to 30 pages long if these were produced in a ring binder, for example. Why are you using pdf files as the high resolution files? The Adobe Acrobat File (.pdf) is fast becoming the most common tool for both internet and print file transfer. If you open a pdf file from our site it is not compressed anwhere near as much as a jpg file and, for print purposes, this is crucial to maintain quality. Furthermore, pdf files can be cropped, screen-grabbed, zoomed, rotated and so on, without the need for additional tools or software. The Adobe Acrobat Reader is a free download and likely already resides on your computer (whether PC or MAC). PDF files can be opened by most commercial design software packages, including Adobe Photoshop, Illustrator, InDesign, CorelDraw (v11+) and Freehand. I'm not able to open the pdf file. Please go to www.adobe.com and download the free Adobe Reader software. What are the archive numbers for? The archives are time consuming to digitise and with such a wide range of subject matter we felt that each entry needed a reference number. If you would like to comment on a particular archive, correct any mis-information* or add details to it that are missing (such as the author's name), please mention this number when emailing us. You can email us through the Web Archivists button below.  *This refers to web site data and not the the archives themselves. Note that we cannot correct work done by the students. If errors are found within the archives themselves, please do not write to us. Why are there "gaps" in the numbering system? There was initially no way of knowing how many archives would be in certain categories. For this reason, and with two people working in separate locations, we decided to "play safe" and allocate batches of numbers for each category. This process has inevitably led to the appearance of "gaps" in the work, but we've left nothing out that was scheduled for inclusion. Can I just download the whole site in one go? No, it's huge! The Arran Heritage Group have produced a DVD which has all the information on the site. By purchasing the DVD you will be contributing to the websites maintenance and to the possible production of more AHP items in the future. Click the DVD link below to order a DVD. We mail them internationally. DVDs can also be purchased at certain Arran shops and the Heritage Museum. Can I still get a copy of the original book? Yes you can. Copies are available locally at the Arran Heritage Museum. If you cannot get to the museum, you can email us and we will try to assist. I'm writing an editorial on the site. Is there more information you can supply? The site contains over 500 archives and over 14,000 individual files. In total, there is over 4Gb of information on the website and this is hosted on a server in Phoenix, Arizona. The work is from group "Gatherings", interviews and studies by local school children during the past 25 years, and it is intended to be updated on an annual basis. The site took around 3 months to digitise and was launched in November 2006.  The committee for the Arran Heritage Group still meet with students and the new high school, due to be completed in 2007, will have it's own Heritage room relating to the project. Further information may be obtained through either of the web archivists (see link below) who will forward your enquiry to the necessary people. © 2006 Arran Heritage Project; Arran High School ; Other sources	How to contact us... You may contact us about anything relating to this website or the DVD product. This could be : Adding your name to an "unknown author" article Correcting your name/spelling. Fault reporting (web links, archive links etc. Note that we cannot amend anything written or produced by students) Enquiring about copyright and archive use* Enquiring about DVD sales (wholesale or retail) Press enquiries * This enquiry will be passed on to the respective copyright holder. When you contact us, please include: Your Name The Archive number you are referring to (if relevant) Your address or email Contact: Graham Chappell Arran Graphics P O Box 2060 Isle of Arran KA27 8YB email: graham@arranheritageproject.com